At SSN Homes, we take pride in the quality and transparency of our services. However, due to the customized and project-based nature of our work, our refund policy is governed by the following terms:

1. Service Payments

All payments made for construction, interior, or other services are based on mutually agreed terms outlined in the project proposal or contract.

2. Refund Eligibility

• Before project commencement: If a project is canceled before any work or procurement begins, a partial refund (after deducting administrative and consultation charges) may be processed.
• After work initiation: Once material procurement, design, or construction work has begun, refunds are not applicable.
• In case of delay or dissatisfaction: We address concerns through revisions, additional support, or alternative solutions rather than refunds.

3. Advance Payments

Advance payments made for design, site visit, or consultation services are non-refundable, unless otherwise agreed in writing.

4. Mode of Refund

Eligible refunds (if applicable) will be processed within 7–10 business days via the original mode of payment.

5. Contact for Refund Queries

📧 Email: support@ssnhomes.in
📞 Phone: +91 89710 09555 | +91 88672 76780